Documentation/Platform

Security & compliance

How Revolution RE protects your data, and the two controls that sit with your own team.

All documentation pages

Revolution RE handles sensitive operational and financial data. These are the controls that protect it. The full statement is on our Data Security page.

ControlIn practice
SOC 2Independently audited against the AICPA Trust Services Criteria.
Read-only PMS accessRevolution RE can only read from your source systems. It cannot write, modify or delete source data — an architectural constraint, not a setting.
EncryptionTLS 1.2 or higher in transit; AES-128 or higher at rest, including exports and backups.
Least-privilege accessNo Revolution RE employee has standing access to customer data. Access is granted case by case, logged, reviewed and time-limited. MFA is required for all internal access.
Your permissions are yoursYour Administrator controls who sees which properties and data views. Revolution RE cannot override them.
Data retentionKept for your subscription and a post-termination grace period set in your agreement, then permanently deleted. You can request confirmation of deletion.

Your part

Two controls sit with your team:

  • Permissions — review who can see which properties, and deactivate users who leave. See Managing users.
  • Embed links open without a login. Share them only where they belong, and restrict them to specific properties. See Embeds.

SOC 2 reports and security reviews

For a SOC 2 report, a security questionnaire, a DPA or a review session, use the contact form on the Data Security page. The team typically responds within one to two business days. To report a suspected security issue, use the same form.

Need help? Ask Merlin from Help inside the app, email support@revolutionre.com, or use Help → Submit a request.

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